Support
We're here to help. Reach out to us through any of the channels below.
Business Hours
Monday – Saturday: 9:00 AM – 6:00 PM IST
Sunday: Closed
We typically respond within 24 hours on business days.
Frequently Asked Questions
How do I place an order?
Open the Saife360 app, browse products under your preferred brand (Saife Vetmed or Saife Blue), add items to your cart, and submit your order. Your assigned sales representative will be notified automatically.
How do I track my order?
Go to the Orders section in the app. You'll see real-time status updates — from confirmed to dispatched to delivered. You'll also receive push notifications at each stage.
How do I reset my password?
Please contact your assigned sales representative or reach out to us via email at info@saifevetmed.com. We'll help you reset your credentials.
How do I delete my account?
You can request account deletion directly from the app under your profile settings, or visit our
account deletion page. Your data will be removed as per our privacy policy.
I'm not receiving push notifications
Make sure notifications are enabled for Saife360 in your device settings. Also check that you're logged in — the app registers your device for notifications on login.
Can I order products from both brands in one order?
Each order can contain products from only one brand (either Saife Vetmed or Saife Blue). To order from both, please place separate orders.
Office Address
Saife Vetmed Pvt. Ltd.
New Delhi, India
Phone: +91 120-7195272
Email: info@saifevetmed.com
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